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Data protection

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Data provided by you remains necessary for contract performance or the completion of pre-contractual measures. Without this data we will not be able to complete and process our joint contract. We save your data for the duration of our business relations and after their end in accordance with the legal storage limitations or until fulfillment of the purposes or fulfillment of the request to erasure.
We employ a Processor (based on ERP-systems) for our data processing activities. We share your data with the following recipients or recipient categories: Companies within the Arakawa Chemical group. Your data is partly processed in Japan which means outside of the EU or the EEA. The appropriate level of protection is guaranteed in accordance with Art. 46 GDPR.
We process the following categories of your Personal Data:

  • Name/Company
  • Occupation/occupational title
  • Commercial register number
  • Contact person
  • Company address as well as other customer addresses
  • Contact information (Phone number, facsimile number, e-mail address, etc.)
  • Bank details
  • Order information
  • VAT-number
  • Customer service inquiries
  • Inquiries
  • Offers
  • Electronic and classical communication
  • E-mail exchanges

The data provided by you remains necessary for contract performance or the completion of pre-contractual measures. Without this data we will not be able to complete and process our joint contract.

We save your data for the duration of our business relations and after their end in accordance with the legal storage limitations or until fulfillment of the purposes or fulfillment of the request to erasure.

We employ a Processor (based on ERP-systems) for our data processing activities.

We share your data with the following recipients or recipient categories: Companies within the Arakawa Chemical group. Your data is partly processed in Japan which means outside of the EU or the EEA. The appropriate level of protection is guaranteed in accordance with Art. 46 GDPR.

Please address any inquiries to the following contact:

Arakawa Europe GmbH
Hafenstr. 2
04442 Zwenkau
Germany
Telephone: +49 (34206) 7990-10

Instruction on the right to appeal

In general, you possess the right to information, correction, deletion, restriction, data transfer and objection. Please contact us to invoke any of these rights. If you believe, that the data processing infringes on the data protection legislation or your right to data protection has been otherwise violated, you may file a complaint with the supervising authority. The responsible authority in the state of Sachsen, is the State Appointee for Data Protection for the state of Sachsen.

Der S├Ąchsische Datenschutzbeauftragte
Devrientstra├če 5
01067 Dresden
Telephone: +49-(0)351/85471 101
Telefax: +49-(0)351/85471 109
E-Mail: saechsdsb@slt.sachsen.de
Internet: www.datenschutz.sachsen.de
Arakawa Europe GmbH